Terms and Conditions

Bookings are subject to the following terms and conditions.

  • A contract between you and Camellia House will come into existence when payment is received and a booking confirmation is issued showing the confirmed holiday dates. The contract binds you & all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions of booking. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.
  • A non-refundable 25% deposit of the holiday cost is payable at the time of booking. Bookings made less than 30 days before your arrival date must be paid in full.
  • The balance must be paid no later than 30 days before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation and you will remain liable to pay the balance of the rent.
  • All cancellations must be notified in writing. If you cancel your holiday more than 30 days before it is due to start, then your deposit will be forfeit. If you cancel less than 30 days before the holiday, then the full balance remains due and is not refundable.
  • We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
  • Your booking will not be cancelled by Camellia House except in exceptional circumstances beyond our control. Notification will be given of the cancellation as soon as possible and we will promptly refund all payments made for your holiday. Our liability for cancellation will be limited to payments made to us.
  • Bookings cannot be accepted from persons under eighteen years of age.
  • Camellia House reserves the right to refuse a booking without giving any reason.
  • Camellia House personnel or representatives reserve the right to enter the property at any time to undertake essential maintenance or for inspection purposes.
  • Tenancies normally commence at 4:00pm unless otherwise agreed and guests are required to vacate the rental by 10:00am on the day of departure. This allows the accommodation to be thoroughly cleaned and prepared for incoming guests.
  • Vaping or smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to as the fire alarm system will be triggered by smoking anywhere inside, and any cost of resetting the fire system, damage or extra cleaning caused by smoking will be at your expense.
  • Pets 
    -Only 2 pets are allowed at one time
    -Please bring your own pet bed, and don’t let pets onto the furniture, especially sofas and beds
    -Guests are responsible for cleaning up after their pets
  • Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss or damage.  An automatic security deposit will be held against your card during your stay and up until 14 days after your stay to ensure we can recover any costs incurred by loss or damage of property.
  • Please do not move any furniture from one room to another.
  • Please lock the doors and close the windows when you leave the property unoccupied.
  • Please make sure you switch off lights and any electrical appliances when you go out or go to bed, and the open fires are closed in with their guards .
  • Please don’t take any bath towels with you to the beach. Please bring your own beach towels.
  • Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.
  • The client may in no circumstance re-let or sublet the property, even free of charge.
  • Camellia House shall not be liable for any temporary defect or malfunction of any equipment, machinery or appliance in the building or grounds.
  • No compensation will be given for any temporary outage of electricity, gas, water, internet connection or television service.
  • Camellia House is not responsible for the loss of any personal belongings or valuables of the guest.
  • All inventory must remain in the property and not be taken to another property.
  • Guests are responsible for the safety and security of their children at all times. Never leave children without adult supervision.
  • Please park your vehicles in the designated parking spaces in the car park, ensuring cars do not block access for other vehicles. 
  • Please respect the community and try to keep noise levels to a minimum, especially between 11 pm and 8 am.
  • We reserve the right to terminate a holiday without compensation where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others.
  • Barbecue – please use the designated barbecue utensils and clean the barbecue after use.
  • Check-out – please leave Camellia House and Apartments reasonably clean and tidy, empty bins to the outside and clean pans and dishes
  • Any problem or complaint which the client may have concerning their holiday must be immediately reported directly to us/our representatives and we will endeavour to put matters right. Any complaints not reported to us/the property manager at the time and only reported after the client has returned from holiday will not be considered by the proprietor.

Our Recognitions

Best Camping Spot

Best Camping Spot

Best Camping Spot

Best Camping Spot

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The Best Caravan Park

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See What Some of Our Guests Are Up To

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Play Video

What People Say About Holiday Properties

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5/5

“so much fun”

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Peter Harvey
5/5

“so much fun”

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Peter Harvey
5/5

“so much fun”

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Peter Harvey

Our Properties

Crest Surf Apartment

Enjoy a beach getaway for the whole family at Crest holiday apartment, Camellia House

Wave Surf Apartments

Beach holidays for 4 people at Wave holiday apartment

Camellia House

A truly unique and luxurious stay for up to 14 guests at Camellia House, Abersoch